Report It

The Municipality is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are committed to meeting the needs of people with disabilities in a timely manner, and shall do so by preventing and removing barriers to accessibility.

Accessibility/Customer Service Feedback Form

For concerns regarding beavers fill out our Report It Form.

To report an issue with a Township bridge, fill out our Report It Form.

To report a building code violation, fill out our Report It Form.

The Municipality is committed to the delivery of municipal law enforcement services in a timely and effective manner. The goal of these services is to achieve compliance with municipal by-laws and provincial statute complaints which the Municipality is responsible for enforcing, through education and enforcement. 

Written complaints must be forwarded to the municipality; while the municipality will offer assistance and direction with respect to a by-law concern over the phone; staff will not initiate an investigation without first receiving the complaint in writing.

By-Law Enforcement Complaint Form         By-Law Enforcement Policy

To report an issue with a catch basin, or a drainage/ditching issue, fill out our Report It Form.

The Municipality recognizes the importance of public feedback and welcomes complaints as a valuable form of feedback regarding the Municipality’s services, operations and facilities.

Complaint Form       Complaint Policy

To report an issue with a culvert on a Township road, fill out our Report It Form.

Facility Maintenance
(Burgess Hall, Maberly Hall, Municipal Office, Reuse Centre)

To report an issue with a facility that is owned or operated by the Township, please fill out our Report It Form.

Outdoor Space
(ball fields, boat launces, parks, playgrounds, outdoor rinks, water access areas)

To report an issue with an outdoor space that is owned or operated by the Township, please fill out our Report It Form.

To report a parking issue along a Township road or at a Township facility or property, please fill out our Report It Form. 

Written complaints must be forwarded to the municipality; while the municipality will offer assistance and direction with respect to a concern over the phone; staff will not initiate an investigation without first receiving the complaint in writing.

Speeding Complaint Form      Speeding Complaint Policy

Summer Road Maintenance
(brushing, dust control, flooding/washout, grading/pothole)

To report a summer road maintenance issue on a Township road, please fill out our Report It Form.

For issues on County roads, contact the County of Lanark, or call 613-267-1353.

For issues on Provincial roads, contact the Ministry of Transportation, or call 613-544-2220 ext. 4847.

Tay Valley Township is committed to offering the highest level of service to all residents, and this extends to our website, which is designed to give you access to the information that is important to you. 

Website Feedback Form

Winter Road Maintenance
(plowing, salting, sanding, mailbox damage, ice event)

To report a winter road maintenance issue on a Township road, please fill out our Report It Form.

For issues on County roads, contact the County of Lanark, or call 613-267-1353.

For issues on Provincial roads, contact the Ministry of Transportation, or call 613-544-2220 ext. 4847.